Eurofound – Access of young people to information and support services

The European Foundation for the improvement of Living and Working Conditions has just begun a 2-year project: Access of young people to information and support services.

The overall objectives of the project are to:

·  Document patterns of access and use of information and support services among young people; and

·  Identify inequalities in access for young people to information and support services.

On 26 September 2017, ERYICA participated in an expert workshop that took place in Dublin. The event gathered representatives of civil society, academia, international and European organisations and service providers.

The concept of the project is to explore the social and health problems facing the current generation of young people aged 12-24, including a detailed overview of different segments of youth in terms of their socio-economic characteristics with regard to their problems, their needs in the area of information and support services and the way in which young people access relevant information. The project will gather information on what is known about access to information and support for young people and identify the most relevant types of services.

The specific research questions that the project aim to address are:

·        What are the characteristics of those who face most difficulties in accessing social and health services?

·        What types of services are most relevant to these young people and what are the main challenges in accessing information and support services?

·        How do the service providers ensure they reach those who are in in need of their support - what are the innovative ways of providing information and support services to challenge inequalities in access to information and support services?

Cloe Juigne