Professional Principles, Minimum Standards & Quality Measures

In 1993, the ERYICA General Assembly adopted the European Youth Information Charter which has since become a text of reference throughout Europe as a set of professional principles and guidelines for youth information and counselling work. 

The principles of this Charter are intended to apply to all forms of generalist youth information work and seek to guarantee the right of young people to complete, reliable and updated information. They constitute a basis for minimum standards and quality measures applicable to all countries as elements of a comprehensive, coherent and coordinated approach to youth information and counselling provision. 

The Charter was updated in 2004 and extended in 2009 with the Principles for Online Youth Information. In a digitalised world, where the distinction between online and offline lives is becoming increasingly unclear, youth information workers and others working directly with young people need to ensure a human rights-based approach in their daily work and the development of ethical reflection towards media and information used and produced by young people. ERYICA will pay increasing attention to this area of its work in the coming years. We believe that youth information services play an important role in enhancing young people’s critical thinking and capacity to question the information they find, produce and share. 

ERYICA has recently reviewed this set of principles and guidelines in order to define quality assessment mechanisms able to respond to a complex and changing reality. A revised version of the the core document for the provision of youth information has been approved at 29th ERYICA General Assembly in April 2018. The new Charter has also updated and incorporated the Principles for Online Youth Information, as ERYICA believes that the offline and online activities are now interconnected.

The European Youth Information Charter is available in the following languages:

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EUSKAL   BREZHONG   CATALÀ   ČEŠTINA   NEDERLANDS   ENGLISH   EESTI   SUOMALAINEN   FRANÇAIS   GALICIA   ჯორჯია   DEUTSCH   ΕΛΛΗΝΙΚΑ   MAGYAR   ITALIANO   LATVIEŠU   LIETUVIŠKAS   МАКЕДОНСКИ   MALTI   црногорски   NORSK   POLSKIE   PORTUGUÊS   РУССКИЙ   СРПСКИ   SLOVENSKÝ   SLOVENSKI   ESPAÑOL   SVENSKA   TÜRK   CYMRU Valencià Hrvatski

 

CHARTER SUBSCRIPTIONS

This map shows the 72 organisations which have subscribed to the European Youth Information Charter. For a full list of these organisations, please see below.

 

ALBANIA

Youth Act Center

ANDORRA

Departament de Joventud I Voluntariat del Govern d’Andorra

AUSTRIA

Bundesnetzwerk Österreichische Jugendinfos
 

BELARUS

CYID – Centre for Youth Information and Documentation
 

BELGIUM

CIDJ – Centre d’Information et de Documentation pour Jeunes

De Ambrassade

Delta – Netwerk van JIPs

Fédération Infor Jeunes Wallonie-Bruxelles

In Petto – Jeugddienst Informatie en Preventie

Info Ag

Infotreff

Jong & Van Zin

Ministry of the French Community Minister for Youth

Ministry of the German Community

VIP Jeugd – Vlaams Informatiepunt Jeugd
 

BOSNIA AND HERZEGOVINA

OIA – Omladinska Informativna Agencija

Youth Council of Republic of Srpska (YCRS)
 

CROATIA

Zajednica ICM
 

CYPRUS

Youth Board of Cyprus
 

CZECH REPUBLIC

National Institute for Education

NIDM – Narodni Institut deti a mladeze
 

Also signed by 10 local youth information centres belonging to the Association for the Development of Youth Information Centres AICM


DENMARK

UI – Ungdomsinformation
 

ESTONIA

ENTK – Eesti Noorsootoo Keskus
 

FINLAND

Allianssi – Suomen Nuorisoyhteistyö Allianssi ry

Koordinaatti - Development Centre of Youth Information and Counselling
 

FRANCE

CIDJ – Centre d'Information et de Documentation Jeunesse
 

MACEDONIA (FYROM)

Association for Education MLADIINFO INTERNATIONAL

Coalition of Youth Organizations SEGA
 

GERMANY

IJAB - Internationaler Jugendaustausch - und Besucherdienst
 

GREECE

General Secretariat for Youth

Institute for Youth
 

HUNGARY

HAYICO – Magyarorszagi Ifjusagi Informacios es Tanacsado Irodak Szovetsege
 

IRELAND

Youth Work Ireland
 

ITALY

CIG – Centro InformaGiovani, Torino

Coordinamento Nazionale Informagiovani

Also signed by other local youth information centres in Piemonte network
 

LATVIA

JUMC – Centre for Youth Mobility Information
 


 

LIECHTENSTEIN

aha – Tips und Infos für Junge Leute

LITHUANIA

LiJOT - Lithuanian Youth Council

YIC – Youth Information Centre
 

LUXEMBOURG

CIJ – Centre national d'information pour jeunes
 

MALTA

Agenzija Zghazagh
 

NETHERLANDS

JONG Rotterdam

Quia – Kwaliteitsbevordering Informatie en Advies voor Kinderen en Jongeren

Vereniging van Jongeren Informatie Punts
 

NORWAY

Forum for Ungdomsinformasjonskontor

Also signed by the 17 local youth information offices which are members of the Forum


POLAND

IIM – Izba Informacji Mlodziezowej

Also signed by 2 other local youth information centres


PORTUGAL

IPDJ - Instituto Português do Desporto e da Juventude
 

ROMANIA

IFINET
 

Also signed by the 6 local centres belonging to the IFINET network


RUSSIAN FEDERATION

YIC – Youth Information Centre
 

SERBIA

EDIT Center
 

SLOVAKIA

ZIPCeM - Association of Youth Information and Counselling Centres

Also signed by the 16 local centres belonging to the ZIPCeM network


SLOVENIA

MISSS – Mladinsko Informativno in Svetovalno Sredisce
 

SPAIN

INJUVE – Instituto de la Juventud

ACJ – Catalan Youth Agency

IAJ - Andalusian Youth Institute

IVAJ - Institut Valenciá de la Joventut

IBJOVE - Institut Balear de la Joventut
Gobierno de Cantabria - DG de Juventud y Cooperación al Desarrollo

SWEDEN

Solna UngInfo
 

SWITZERLAND

CIU – Centrum för Internationellt Ungdomsutbyte

Infoklick.ch
 

TURKEY

GSM Youth Services Centre
 

UNITED KINGDOM

Canllaw Online

Council for Wales of Voluntary Youth Services (CWVYS)

National Youth Agency

ProMo-Cymru

Welsh Government - Youth Engagement Branch
 
YCNI – Youth Council for Northern Ireland

Young Scot Enterprise

Youth Access

YouthNet

 

PRINCIPLES FOR ONLINE YOUTH INFORMATION

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Internet is a powerful source of information and communication, as well as an integrated part of the social environment of young people. Provision of generalist Youth Information and Counselling online, as well as orientation on the Internet are new tasks, which are complementary to existing Youth Information work.

In addition to the role of Youth Information, helping young people find the right information and take their own decisions, Online Youth Information supports them to maximise the benefits of the Internet and minimise its potential risks. Online Youth Information is an integral part of Youth Information work and thus, shall comply to all the principles formulated in the European Youth Information Charter. As Online Youth Information has some specific characteristics, an additional set of guidelines is needed.

In order to ensure the quality of provided Online Youth Information services and to guarantee their added value and trustworthiness, ERYICA, the European Youth Information and Counselling Agency, adopted a number of principles. These can be found in various languages below.